Municipal By-law Complaints
Municipal By-law complaints may be submitted to Service Oshawa:
- Online (Note: please ensure that all fields are completed. Partially completed online forms will not be responded to).
- In person
- By mail
- By phone
Property standards complaints pertaining to infractions inside a rental unit must be submitted in writing with confirmation that the landlord has been apprised of the concern prior to directing the matter to the City.
Complaints will be accepted only if the following required information is provided:
- Complainant’s name, address and telephone number
- Complaint location (address)
- A satisfactory explanation (including when an infraction is occurring if it is not continuous) of the complaint and details that would assist with an investigation
- If the complaint pertains to the condition of a rental unit, details confirming that the landlord has been recently advised about the problem and that it has not been corrected
Submit a By-law Complaint in Person
You can submit a by-law complaint in person by visiting Service Oshawa during its business hours at the location below.
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Location:
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1st Floor, West Wing, City Hall
50 Centre Street South Oshawa, Ontario L1H 3Z7 |
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Phone:
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905-436-3311
1-800-667-4292 |
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TTY:
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905-436-5627
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Hours:
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Monday through Friday - 8:00 a.m. to 6:00 p.m.
Saturday - 9:00 a.m. to 1:00 p.m. |
Submit a By-law Complaint by Mail
By-law complaints may be submitted by mail to the address below. Please ensure that you provide all the required information.
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Mail to:
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Service Oshawa
1st Floor, West Wing, City Hall 50 Centre Street South Oshawa, Ontario L1H 3Z7 |
Submit a By-law Complaint by Phone
By-law complaints may be registered over the phone during Service Oshawa’s business hours by calling the number below.
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Call:
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905-436-3311
1-800-667-4292
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TTY:
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905-436-5627
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Hours:
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Monday through Friday - 8:00 a.m. to 6:00 p.m.
Saturday - 9:00 a.m. to 1:00 p.m. |
Contact:
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Location:
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Service Oshawa
1st Floor, West Wing, City Hall 50 Centre Street South Oshawa, Ontario L1H 3Z7 |
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Phone:
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905-436-3311
1-800-667-4292
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Fax:
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905-436-5642
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TTY:
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905-436-5627
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Email:
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Hours:
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Monday through Friday - 8:00 a.m. to 6:00 p.m.
Saturday - 9:00 a.m. to 1:00 p.m. |
